Frequently Asked Questions About Well Drilling & Water Services
Have questions about your water well, pump system, or water quality? Below you’ll find answers to the most common questions from homeowners, farmers, and businesses throughout Western New York and Northwestern Pennsylvania.
Well Drilling Questions
How much does it cost to drill a new water well near Jamestown, NY?
The average cost for a new well and pump system in Chautauqua County typically ranges from $7,500 to $12,000. Final pricing depends on factors like site accessibility, distance from our Busti location, local geology, and the type of pump system you need. Contact us for a free estimate tailored to your property.
How deep will my well need to be in Chautauqua County?
Our average well depth for Chautauqua County, NY and Warren County, PA is approximately 115 feet, though depths vary significantly based on local geology. Some wells may be shallower or deeper depending on groundwater levels at your specific location. Learn more about our water well drilling process.
Do I need a permit to drill a well in New York State?
Yes. Water wells in New York are regulated by the DEC’s Water Well Contractor Program. All drilling must be supervised by certified professionals, and we handle all required paperwork including the preliminary notice and well completion report. We guide you through the entire permitting process. Visit our well drilling contractor page for details.
What's the difference between a drilled well and a dug well?
A drilled well uses professional drilling equipment to reach deeper, cleaner water sources (typically 6-10 inch diameter) and offers the best protection from contamination. Dug wells are larger diameter, shallower wells more susceptible to bacteria, pathogens, and drought effects. For reliable, safe water, we recommend professionally drilled wells.
How long does it take to drill a new water well?
Most residential wells can be drilled and completed within 1-3 days, depending on depth and ground conditions. After drilling, we install the pump system, seal the well, and ensure everything is working properly before leaving your property. Schedule your consultation to get a timeline for your project.
Well Pump Questions
What are the signs that my well pump is failing?
Common warning signs include low water pressure, discolored water, water that changes color when it rains, strange odors or tastes, your pump running constantly, and unexpectedly high electric bills. If you notice any of these, contact us for well repair service right away.
How long does a well pump typically last?
Most well pumps last 10-15 years with proper maintenance, though factors like water quality, usage patterns, and installation quality affect lifespan. Regular inspections and prompt repairs can extend your pump’s life significantly. Explore our water well pump services for maintenance options.
What type of well pump do I need for my home?
The best pump depends on your well depth, water usage, and pressure requirements. Submersible pumps are ideal for wells deeper than 25 feet, while jet pumps work well for shallower wells. Our team assesses your setup and recommends the optimal solution. Learn about submersible pumps and other pump system options.
What brands of pumps do you install and service?
We work with industry-leading brands including Franklin Electric, Goulds Pumps, and Flint & Walling. These manufacturers provide high-quality, reliable equipment backed by strong warranties—including our 5-year warranty on water pumps and 7-year warranty on bladder tanks. See our pump services for more details.
Water Quality & Treatment Questions
What water quality problems are common in the Jamestown, NY area?
Common issues in our service area include iron, hard water (high mineral content), sulfur (rotten egg smell), and bacterial contamination. We offer free water testing to identify your specific concerns and recommend targeted water treatment solutions.
How often should I have my well water tested?
We recommend testing your well water at least once per year for bacteria, nitrates, and pH levels. More frequent testing is advised if you notice changes in taste, smell, or appearance, or after flooding or nearby construction. Our water testing services check for contaminants including lead and arsenic.
What's the best way to treat hard water from my well?
A water softener is the most effective solution for hard water, removing calcium and magnesium that cause scale buildup, reduce soap efficiency, and damage appliances. We customize softening systems based on your water’s hardness level and household needs. Explore our water softener options.
Do I need a reverse osmosis system for my well water?
Reverse osmosis provides the highest level of filtration, removing up to 99% of contaminants for great-tasting, purified drinking water. It’s especially valuable if testing reveals elevated levels of dissolved solids, lead, or other impurities. Learn about our reverse osmosis systems.
How does UV water purification work, and do I need it?
UV purification uses ultraviolet light to destroy bacteria, viruses, and parasites without adding chemicals or changing water taste. It’s an excellent solution if your well has tested positive for bacteria or if you want an extra layer of protection. See our UV purification systems for details.
Well Maintenance & Repair Questions
How often should I have my well inspected?
We recommend annual well inspections to check pump performance, pressure tank condition, electrical connections, and overall system health. Regular maintenance prevents costly emergency repairs and ensures consistent water quality and flow. Schedule your inspection today.
My water pressure has dropped suddenly—what should I do?
Sudden pressure drops often indicate pump problems, a failing pressure tank, or a waterlogged bladder tank. These issues require prompt professional attention to prevent further damage. Contact us immediately for emergency well repair service.
How long do water wells typically last?
A properly constructed and maintained water well can last 30 years or more. Longevity depends on water quality, proper construction, and regular maintenance. Drilled wells generally outlast dug wells. Our well repair services help extend your well’s productive life.
What areas do you serve in New York and Pennsylvania?
What areas do you serve in New York and Pennsylvania?
We serve Western New York and Northwestern Pennsylvania, including Chautauqua County, Cattaraugus County, and Erie County in NY, plus Warren County and Erie County in PA. We’re based in Busti/Jamestown and proudly serve the entire Southern Tier region. View our complete service area information.
What makes McCandless Well Drilling different from other contractors?
As a third-generation, family-owned company with nearly 50 years of experience, we combine deep local expertise with a commitment to quality. We’re registered with the NY DEC, offer warranties (5-year on pumps, 7-year on bladder tanks), and have earned 300+ five-star Google reviews. Learn more about our company.
Are there any grants or financial assistance available for well drilling?
Yes! Several programs may help with well installation costs: CHRIC (Chautauqua Home Rehabilitation & Improvement Corp) assists income-eligible homeowners, the Water Well Trust provides aid to those lacking safe water access, and Chautauqua County Department of Social Services offers additional support. Contact us to discuss your options.
Contact us today for professional well drilling services!
(716) 666-3708
Serving Western NY & Northwestern PA
Combined Area
Contact us today for professional well drilling services!
(716) 666-3708
